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When trying to shutdown a computer that is running Windows XP, the
computer restarts immediately. Solution:
By default, Windows XP is set to restart whenever it encounters a software
or hardware error during shutdown. Unfortunately, this does not identify
what the problem is. To find out the cause of the problem:
- Left click
on the
Start button
- Right click My
Computer
- Left click
Properties
- Left click Advanced
- Left click Settings
in the Startup and Recovery section
- Left click in the
check box next to Automatically Restart
- Left click the OK
button
- Left click
the OK
button
Step 6 will remove the checkmark from that box. The next time you shutdown
the computer, a blue screen should appear. The screen will identify the
driver or process causing the problem. Once you know where the problem is,
you can look for the solution. Most often, the problem originated from a
recent change or addition to your computer. So, identify any changes you
made since the computer last functioned properly and work from there.
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